Xbox and Xbox One owners will be able to cancel and get a refund for their remaining Xbox Live Gold subscription when Microsoft lifts its entertainment app paywall. The move is designed to placate users who only have a subscription to access services like 4OD or Netflix, or software like Internet Explorer and Skype - all of which will soon be free to use. But theoretically anyone can take up Microsoft's offer. You'll need to submit a request online after Microsoft removes its paywall next month and before 31st August , the company detailed in a new FAQ post. Free or trial Gold memberships are not eligible for a refund. To request your pro-rata refund, please click support. Microsoft announced the upcoming paywall removal yesterday as part of a sweeping set of changes that will see Games with Gold added to Xbox One, and the console itself offered without Kinect. Buy Xbox One from Amazon [? Sometimes we include links to online retail stores. If you click on one and make a purchase we may receive a small commission.


How to cancel your Xbox Live subscription using your computer
Free Xbox Live vs Xbox Live Gold
This article covers the steps to cancel your Microsoft subscriptions such as free trials, Xbox Live and Microsoft In Israel , you have the right to cancel any subscription that has recurring billing with immediate effect and receive a prorated refund. Skip to main content. Select Product Version. All Products. Find your subscription and select Manage.
Want your issue solved now?
We will solve this issue within 24 hours. Click the button above to get started. After you complete these steps, your subscription will end once the prepaid term expires. If you want to cancel your subscription immediately, you need to contact Xbox Live customer service. Dial to cancel your membership.
Subscriber Account active since. When you sign up for a subscription service on your Xbox One , you will be required to select a preferred form of payment for renewing your subscription. Whether you are looking to sign up for an Xbox Live subscription to play games online, reap the benefits of free games with Gold, or receive exclusive Xbox Live discounts, there are various reasons why you might want to add an Xbox Live subscription to your gaming experience. However, subscriptions can start to add up, so here's how to cancel your Xbox Live subscription if you change your mind.